• Shipping & Return Policy

Nutrify, LLC - 60-Day Shipping and Returns Policy

At Nutrify, we are committed to ensuring your satisfaction with our products. This 60-Day Shipping and Returns Policy covers our procedures for shipping, returns, and exchanges. If you have any questions or need assistance, please reach out to our customer support team at support@buynutrify.com.

Shipping Policy:

  1. Processing Time: a. Orders are typically processed and shipped within 2 business days of payment confirmation. b. During peak seasons or promotions, processing times may vary. We appreciate your patience.

  2. Shipping Methods: a. We offer several shipping options, including standard and expedited shipping. b. Shipping costs and estimated delivery times are provided during the checkout process. c. Please note that delivery times are estimated and not guaranteed. Factors such as weather conditions and carrier delays may affect delivery.

  3. Tracking Information: a. Once your order is shipped, you will receive a shipping confirmation email with tracking information. b. You can use this tracking information to monitor the status of your delivery.

  4. International Shipping: a. We currently offer shipping within the United States only. b. For international orders, please contact us for more information.

Returns and Exchanges Policy:

  1. 60-Day Return Period: a. We offer a 60-day return policy from the date of purchase. b. If you are not satisfied with your purchase, you may return the item(s) within 60 days for a refund or exchange.

  2. Return Eligibility: a. To be eligible for a return, the item must be unused, unopened, and in its original packaging. b. Returns of opened or used items may be subject to a restocking fee.

  3. Return Process: a. To initiate a return, please contact our customer support team at support@buynutrify.com. b. Please provide your order number and reason for return. c. Our team will provide you with a return authorization and instructions on how to return the item(s).

  4. Return Shipping: a. Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part. b. We recommend using a trackable shipping method to ensure your return is received.

  5. Refunds and Exchanges: a. Once we receive your returned item(s), we will inspect them for eligibility. b. If the return is approved, we will process a refund to the original payment method, minus any shipping costs, within 5 business days. c. If you prefer an exchange, we will ship the new item(s) once the return is processed.

  6. Damaged or Defective Items: a. If you receive a damaged or defective item, please contact us immediately. b. We will arrange for a replacement or refund, including return shipping costs.

  7. Exceptions: a. Some items, such as perishable goods or items marked as final sale, may not be eligible for return. b. If you have questions about the eligibility of an item for return, please contact us before initiating the return.

Contact Us:

If you have any questions about our Shipping and Returns Policy or need assistance with a return or exchange, please contact our customer support team at support@buynutrify.com.

Effective Date: This 60-Day Shipping and Returns Policy is effective as of April 4, 2024.

Thank you for shopping with Nutrify. Your satisfaction is our priority.